INTRODUCING VELA

Transformative Care Collaboration

Vela transforms care management by modernizing the way interdisciplinary teams communicate and collaborate to deliver high-quality, person-centered care.

SEE HOW VELA WORKS DOWNLOAD VELA

Caregivers: Supporting And Learning From Our Most Valuable Human Resource

Care management tech drops hospitalizations and ER visits at Caregiver Homes

Looping in home-based caregivers

How Messaging Will Emerge as the Backbone of Health Care

Opportunities and Challenges of AI in Health Care

The Bot and The Doctor Must Work Together

VELA CARE COLLABORATION

Vela replaces outdated and fragmented care coordination methods with a single, centralized, HIPAA-secure communication platform for enhanced collaboration, increased efficiency, and improved outcomes.

From

Inefficient, fragmented care coordination

Expand Traditional Model

Care management has never been an easy task, and it’s only getting more complex. Care coordination can be inefficient and disconnected, increasing the likelihood of miscommunication among team members, and placing greater administrative burden on case managers.

To

Streamlined, centralized care collaboration

Expand the Vela Model

With Vela, the interdisciplinary care team is connected via a single, HIPAA-secure platform, improving their ability to communicate efficiently. The result is high-quality, person-centered care planning and delivery powered by timely, efficient information exchanges that lead to improved outcomes.

With Vela, the interdisciplinary care team is connected via a single, HIPAA-secure platform, improving their ability to communicate efficiently. The result is high quality, person-centered care planning and delivery powered by timely, efficient information exchanges that lead to improved outcomes.

FEATURES & FUNCTIONALITY

Vela is designed to address the critical need for streamlined collaboration in interdisciplinary care coordination, and is built on two decades of experience supporting the entire care team, including case managers, care providers, family caregivers, and patients. Vela provides caregivers with education, support and case management services that they need to care for their loved one in the home.

ENHANCED COMMUNICATION & COLLABORATION

Vela replaces a care team’s dependency on phone calls and voicemails with modern, HIPAA-secure messaging capabilities, increasing a case manager’s rate of reach from 20% to 90%. Case managers have the ability to message individuals, groups, or the entire team at once, alleviating the inefficiency of siloed communication.

FEATURES

HIPAA-secure messaging
Calendar and task sharing
Medical record, file, and image sharing
Asynchronous audio and video sharing
Telephone care counseling services
Coordination of Long Term Services and Supports (LTSS)

“I can easily reach and engage a caregiver in a way I know they'll easily respond to.”

- Nurse Case Manager, Medicaid Health Plan

IMPROVED QUALITY OF CARE

Vela helps case managers deliver the best care possible, thanks to a text-based model that 80% of patients are likely to opt into. Actionable insights can be shared in real-time, creating more coaching opportunities for patients and caregivers. Vela provides education, based on the needs of the member or caregiver. Professional interventions happen sooner, missed appointments decrease, and outcomes improve.

FEATURES

Actionable intelligence
Real-time alerts
Care plan modification
Caregiver and patient coaching/support
Re-determination reminders
Benefits information
Access to local resources
Case manager dashboard view and reports with Vela Pro

“There's been more coaching opportunities. If there was a fall, I can now send them educational materials right away through Vela versus waiting until next month’s appointment.”

- Nurse Case Manager, Accountable Care Organization (ACO) Plan

REDUCED COSTS

Vela’s modern approach to care team collaboration leads to savings for health care organizations by helping case managers implement individualized, person-centered care plans and drive greater accountability among individual team members. Increased alerts, interventions, and real-time coaching opportunities lead to fewer patient emergency room visits and hospitalizations, as well as the potential for earlier discharges.

FEATURES

Proven clinical surveys and protocols for dementia and other chronic conditions
Person-centered care plans that account for Social Determinants of Health
Facilitation of care team collaboration and leveraging family caregivers when available
Calendar sharing and alerts
Administrator dashboard view and reports with Vela Admin

“With Vela, it’s easy to keep the care team up to date with any issues that may be going on with my mother. I love submitting pictures and quick notes when she is having a challenging time. They [case managers] are able to give advice right away. Saved me a trip to urgent care when not needed.”

- Susan, family caregiver for her mom, Medicaid Health Plan

WHO BENEFITS

Vela drives efficiency by fostering communication and collaboration at every step of the care management process. By uniting the interdisciplinary care team on a single platform, Vela provides a wide range of individual and collective benefits.

Evelyn

THE HEALTH EXEC

Evelyn

The Health Executive

Evelyn is responsible for creating administrative and clinical efficiencies and cost savings in the care management process, all while improving the quality outcomes and preserving a patient’s quality of life.